IT without the jargon. Never think about technology again.
We handle the technical side so you never have to think about it. Plain English. Fair price. Always on.
Why people switch
Technology should work for you — not the other way around.
Three frustrations we hear every week. Here's what we do about each one.
"I have no idea what they're talking about."
Tech people love their acronyms. IT quotes land like a foreign language and you're left guessing whether you're being ripped off. SaL, your personal AI assistant, speaks plain English — ask anything and get a straight answer.
"I can't get anyone to respond."
Log a ticket. Wait two days. Chase it up. Sound familiar? KaaS (your always-on monitoring system) watches your technology around the clock — most problems are spotted and fixed before you even notice something was wrong.
"The bills just keep coming."
Hourly rates, call-out fees, surprise invoices. You never know what you'll owe until it's too late. IVOAI runs on a simple fixed monthly subscription — one price, everything included, no nasty surprises.
How it works
Three steps. Zero jargon.
We handle everything technical. You just go about your life.
Sign up & free audit
Tell us a bit about yourself and we'll run a no-cost, no-obligation check of your current set-up. You'll get a plain-English report showing what's healthy, what needs attention, and exactly what we'd do about it.
We onboard you — BoB gets installed
We set up three things that keep you connected to IVOAI:
BoB Desktop App — a small, quiet agent on your Windows or Linux computer that handles monitoring and management in the background.
BoB Phone App — an Android companion that sends you alerts, shows your system status, and lets you chat on the go.
BoB Chat — your direct line to IVOAI and SaL, your personal AI assistant. Ask anything, anytime, in plain English.
You stop thinking about IT
KaaS watches your technology around the clock. Automatic updates, security checks, backups — all done quietly in the background. If something needs your attention, BoB lets you know. Otherwise, you just live your life.
What clients say
Real people. Real peace of mind.
Illustrative quotes from our early-bird programme. Real reviews are added as customers opt in.
Plans
Simple, honest pricing.
No lock-in contracts. Cancel anytime. All prices in AUD including GST.
24/7 monitoring, maintenance, security, updates and backups for the devices you use every day.
- Managed security & antivirus
- Automatic updates & patching
- Cloud backup included
- VPN & encrypted email
- Monthly health report
Everything in KaaS Personal, plus SaL — a personal AI assistant who handles the IT side for you in plain English.
- Everything in KaaS Personal
- Personal AI assistant (SaL)
- Scheduling & task management
- Reachable on Telegram, WhatsApp, desktop
- Accepts instructions only from you
Business-grade managed IT for your team. Multi-device coverage and priority response when it matters.
- Everything in KaaS Personal
- Multi-workstation management
- Priority support (P1: 1hr)
- Business security policies
- Team device management
The full suite. Business-grade managed IT with a dedicated AI assistant for your whole team.
- Everything in KaaS Business
- Dedicated AI assistant (SaL)
- Team coordination & scheduling
- Business communications handled
- Priority escalation path
All plans include AES-256 encryption and Proton end-to-end encrypted email. See full pricing →
Our story
30 years in IT. Built for you.
IVOAI was founded by Ivan Donjerkovic, who has worked in IT since 1994 — more than 30 years in the industry. He ran five retail computer stores across Adelaide, and the queues kept growing because everyday people wanted technology help they could actually understand.
The demand never went away. What changed is what's now possible: AI quietly handles the routine monitoring and maintenance around the clock, freeing human expertise to focus where it really matters — on you.
IVOAI is Australia's first AI-powered managed IT service, built on a simple belief: everyday people deserve reliable, affordable tech support delivered in plain English. No jargon. No surprises. Just IT that works.